What is Wholesale Private Label?
Private Label means the products are not branded - they are ready for you to give them your Brand!
You can choose to purchase your products pre-packed; ready to go on your shelves for retail; or in bulk, ready for you to package.
The price is wholesale, which means your mark-up is a great deal higher than pre-branded products - you are buying direct from the manufacturer - no middle man or middle man mark up!
What are your minimums for Wholesale pre-packed and Bulk orders?
We specialize in servicing both small and large businesses; we have expertise in the needs of Salons, Chemists, Spa’s, and Doctors Surgery’s, Party Plan Business, Independent Mineral Cosmetic Business and speciality shops.
Our minimums are very low, only 3 units per shade and an order total of $250 AUD!
Any business can have their brand with these low minimums.
For Information on pricing for your business, please contact our Sales & Training Team on 08 82400635 (+61 8 82400635) or email: enquiries@rjmineralcosmetics.com.au
Our Team can also help with product selection and shade choices.
Who can order?
Australian customers will need to have a registered ABN to place orders, simply include this with your original enquiry and we can reply with pricing and samples. As a wholesale company we supply other business.
What payment forms do you accept?
We accept VISA, MASTERCARD, AMERICAN EXPRESS, DINERS CLUD, and JCB (fees apply to credit card charges please enquire when you order); we also accept direct deposit in to RJ Mineral Cosmetics International business account and cheques payable to ‘RJ Mineral Cosmetics International’.
What is the turnaround for an order?
The turn-around time for a Wholesale order under $1,500 AUD is generally 3-5 business days; for larger orders over this and up to $5,000 AUD, approx. 5-10 business days.
Lead times for orders over $5,000 AUD or exclusive shade/products are approx 10-15 business days. A lead time for orders over $20,000 is approx. 45 days; orders over $50,000 AUD would have a case manager attached to the order who would discuss your lead times with you at placement of order.
Pad Printing orders are outsourced and have a lead time of approx. six weeks from approval of design.
What shipping company do you use?
As standard all Australian orders are shipped with Australian Air Express overnight courier service, recently we have added a shipping account with Fastway to offer a more economical option for our customers, if you wish to use this option please make a note with staff as you place your orders.
For all International orders we use FedEx priority service only.
The only shipping company that will deliver to a PO Box is Australian Air Express so please keep this in mind when selecting a courier company.
If you are currently using a courier company you are welcome to have your courier company pick up your order from our dispatch department.
How do I place an order?
If you have been assigned a 'Sales Representative' you can contact them to place your orders or please contact us on (08) 82400635 or email orders@rjmineralcosmetics.com.au or you can fax direct (08) 82404137.
What don’t you sell online at this website?
At RJ Mineral Cosmetics International our main concern is your brand in the market place, if we sold these products online your customers could order directly through us, in effect we would become your business’ competition. We want your business to grow and are not simply chasing the dollar.
It may seem more convenient in the short term but in the long term you are much better off ordering through our head office, a Sales Representative or via email, this way we can offer you direct service and assist you with any questions you may have or advise you on colour selections... it is always better and much more pleasant to speak to a real person!
What about Refunds and Exchanges?
Full refunds or exchanges are available on unopened items only; please contact us within 7 days of receipt of the order.
If you believe your products are faulty please contact our Head Office on +61 8 8240 0635, upon receipt of your delivery and they will assist you with a claims form.
What about Confidentiality?
At RJ Mineral Cosmetics International we do not under any circumstance disclose the names of our clients.
This is written into our standard Terms and Conditions and every Employee contract, however if your business wishes to draw up an extra agreement please contact our Head Office for information on where to send your agreement for our lawyers to approve.
